About My First Hug

My First Hug is a beauty store made for teens ages 13–19: first makeup, gentle skincare, fragrance, hair must-haves and finishing touches — the fun stuff for first dates, first dances and everything after. Every product is picked to be age-appropriate and gentle on young skin, and a parent or guardian always completes the purchase, so teens get the fun of shopping and parents stay in control.

Who runs My First Hug

My First Hug is operated by My Cookies Closet, a registered business in Los Angeles County, California (Fictitious Business Name Statement #2026215272), based at 5904 Woodman Ave Apt 203, Van Nuys, CA 91401. We are an online-only store — that address is our business and returns address, and we do not have a walk-in storefront.

How our store works

We curate teen beauty picks from vetted supplier partners, including CJ Dropshipping. When you place an order, our supplier partner prepares and ships it to you with tracking — that's how we keep prices friendly without running a warehouse. Orders are processed within 1–3 business days and delivered in an estimated 7–14 business days. Full details are on our Shipping Info page, and returns work the way our Returns & Refunds page describes.

Picked for teen skin

Young skin isn't just small adult skin. We favor gentle formulations, show the key details on every product page, and skip anything harsh, unsafe or too grown-up for the 13–19 crowd. If your teen has sensitive skin or allergies, check the product details before buying — and when in doubt, patch-test first.

Built for parents, too

Checkout runs on Stripe — we never see or store card numbers — and teens shop with a parent's permission. Our For Parents page explains how we handle safety, payments and data, and answers the questions parents ask us most.

Talk to a real person

Questions about an order, a product or a return? Email us at hello@myfirsthug.com or call (424) 450-6387. Our hours are Monday–Saturday 7:30 AM–7:30 PM and Sunday 7:30 AM–2:30 PM (Pacific), and we reply to email within 24 hours. More ways to reach us are on our Contact page.